Achieve better outcomes for your customers with a tailored customer journey, increase agent productivity, and improve overall contact centre efficiency with contact centre solutions from Softdigitz.
Our solutions can be deployed in the cloud or on-premises to meet your current business needs and position your organization for strategic growth.
Equip your marketers with state-of-the-art equipment designed to help them succeed.
Fully coordinate all channels with access to pre-made bots and solutions for a wide range of use cases. Integrated multi-channel desktop services are also included.
Get valuable business insights with real-time data, historical reports, dashboards/dashboards, and customer experience management.
Softdigitz voice services include route mapping, call/screen recording, chatbots, voice/DTMF/voice biometrics. Pre-built packages are available with CRM, external bots, and legacy backends included.
We also offer the Softdigitz Cloud Office cloud-based contact centre solution as part of our public multi-cloud service by leveraging our industry partners.
