Tuesday, August 14, 2018 01:28:00 PM

Facebook responds to open letter from Sri Lankan civil society

By Groundviews - Thu Apr 12, 3:55 am

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Featured image courtesy Creed Politico

A day after our open letter to Mark Zuckerberg, Facebook representatives from Delhi, India, on his behalf, responded. The email is reproduced below in full. It is worth noting at the outset that this is the first official response from Facebook we have received after many years of engaging with the company around the issues flagged in our open letter.

We are very pleased that Facebook recognises that there “is no place… for hate speech, incitement to violence, and other content that violates… Community Standards.” The company also notes that it is increasing the number of Sinhala-speaking content reviewers and will engage with civil society in addition to government, going forward. Though long overdue, these are all welcome developments and commitments.

However, we are disappointed that much of the response only states what was already known or in the public domain and is without any concrete action or measure tailored to country, language and issue specific challenges and context we outlined in some detail….

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